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Libanco support

Get in touch.

Need help with your account, a product or a delivery? Our team is here to help.

Common questions

A little help before you get in touch.

I can’t log in to my account

Check your email address and password, then try again. If you still need help, call or email our team with your business name and account email.

My account is awaiting approval

Our team reviews new business accounts before ordering is enabled. You can browse the catalog while you wait. Contact us if you have a question about your request.

I have a product or delivery question

Email us the product name or barcode, or your order reference if you have one. For delivery enquiries, include your city and area so our team can help.